Legal

Privacy Policy

How CROPORC collects, uses, and protects your data across our farming platform and connected devices.

Last updated: April 24, 2026

1. Overview

CROPORC ("we", "our", or "us") operates an integrated agri-tech platform combining IoT sensors, AI-driven analytics, and aeroponic farming infrastructure. This Privacy Policy explains what personal and operational data we collect when you use our website, mobile applications, farm-management dashboard, or any connected hardware device, and how we use, store, share, and protect that data. By accessing our services you agree to the practices described here.

2. Data We Collect

2.1 Account & Identity Data

Name, email address, phone number, organisation name, and billing details provided when you register for a CROPORC account or purchase a subscription.

2.2 Farm & Operational Data

Sensor telemetry (temperature, humidity, nutrient levels, light intensity, CO₂ concentration), crop cycle records, yield logs, irrigation schedules, and any agronomic notes you enter into the platform. This data is the core of our service and is treated as confidential business information.

2.3 Device & Usage Data

IP address, browser type, operating system, pages visited, session duration, and interaction events collected automatically via cookies and server logs when you use our web or mobile interfaces.

2.4 Communications Data

Records of support tickets, emails, or chat messages you send to our team, retained to resolve issues and improve our service quality.

3. How We Use Your Data

  • Deliver, maintain, and improve the CROPORC platform and connected IoT devices.
  • Generate AI-powered crop recommendations, yield forecasts, and anomaly alerts tailored to your farm profile.
  • Process payments and manage your subscription or hardware orders.
  • Send transactional notifications (alerts, invoices, system updates) and, with your consent, marketing communications about new features or research findings.
  • Conduct anonymised, aggregated research to advance sustainable farming practices — no individual farm is identifiable in published research.
  • Comply with applicable agricultural regulations, food-safety standards, and legal obligations.
  • Detect and prevent fraud, unauthorised access, or misuse of our infrastructure.

4. Data Sharing & Disclosure

We do not sell your personal or farm data to third parties. We may share data with:

  • Trusted service providers (cloud hosting, payment processors, analytics tools) under strict data-processing agreements.
  • Research partners and agricultural institutions — only in anonymised, aggregated form.
  • Regulatory authorities when required by law, court order, or to protect the safety of persons or property.
  • Acquirers in the event of a merger, acquisition, or asset sale, subject to equivalent privacy protections.

5. Data Retention

Account and billing data is retained for the duration of your subscription plus 7 years to meet financial and legal obligations. Farm operational data is retained for the life of your account and for up to 3 years after account closure to support agronomic continuity. You may request earlier deletion (see Section 7). Anonymised, aggregated research datasets may be retained indefinitely.

6. Security

CROPORC applies industry-standard safeguards including AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls, and regular third-party penetration testing. Our IoT device firmware is cryptographically signed and updated over secure channels. While no system is completely immune to risk, we continuously monitor for threats and will notify affected users promptly in the event of a confirmed data breach.

7. Your Rights

Depending on your jurisdiction you may have the right to:

  • Access a copy of the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Request deletion of your personal data ("right to be forgotten").
  • Restrict or object to certain processing activities.
  • Receive your data in a portable, machine-readable format.
  • Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at privacy@croporc.xyz. We will respond within 30 days.

8. Cookies & Tracking

We use strictly necessary cookies to keep you logged in and secure your session, and optional analytics cookies (e.g., Google Analytics) to understand how users navigate our platform. You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling analytics cookies does not affect core platform functionality.

9. Children's Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact privacy@croporc.xyz and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. Material changes will be communicated via email or a prominent notice on our platform at least 14 days before they take effect. Continued use of our services after the effective date constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related enquiries, data subject requests, or to reach our Data Protection Officer: Email: privacy@croporc.xyz CROPORC Data Privacy Team For general enquiries, visit our Contact page.